Cookie Policy
Last Updated: January 2025
We believe in being straightforward about how smartconnectintellienergy.com uses tracking technologies. This policy explains what cookies and similar tools we use, why we use them, and how you can control them.
Cookies are small text files stored on your device when you visit our site. They help us recognize you on return visits and improve your experience with our departmental budgeting platform.
What Tracking Technologies We Use
Our site uses several types of tracking tools. Some are necessary for basic functionality, while others help us understand how people interact with our budgeting platform.
Essential Cookies
These keep the site working properly. They handle things like login sessions, security features, and basic navigation. You can't disable these without breaking core functionality.
Functional Cookies
These remember your preferences and settings between visits. For example, they might store your preferred currency format or dashboard layout choices.
Analytics Cookies
We use these to understand which features get used most and where people encounter problems. This helps us make smarter decisions about platform improvements.
Marketing Cookies
These track visitors across websites to help us show relevant content about departmental budgeting solutions to people who might benefit from them.
How We Use Tracking Data
We're not collecting data just for the sake of it. Here's what we actually do with the information:
Platform Performance
Analytics cookies show us which budget calculation tools get used most frequently and where users spend their time. If everyone abandons a feature halfway through, that tells us something needs fixing.
Security Monitoring
Essential cookies help us detect unusual login patterns or suspicious activity. For a financial platform handling budget data, this matters quite a bit.
Content Personalization
When you return to our site, functional cookies remember your dashboard preferences. This means you don't have to reconfigure everything each visit.
Service Communication
Marketing cookies help us show relevant information about budgeting features to people researching financial management solutions. We try to keep this contextually appropriate rather than intrusive.
Specific Cookies on Our Site
Here's a breakdown of what actually gets stored when you visit smartconnectintellienergy.com:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_token | Maintains your login session | Session | Essential |
| user_preferences | Stores dashboard settings | 1 year | Functional |
| analytics_id | Tracks site usage patterns | 2 years | Analytics |
| marketing_ref | Attribution for campaigns | 90 days | Marketing |
Managing Your Cookie Preferences
You have several options for controlling what gets stored on your device. The simplest is clicking the rejection button at the top of this page, which will block all non-essential tracking.
Browser-Level Controls
Every major browser lets you manage cookies through its settings. You can block all cookies, delete existing ones, or set preferences for specific websites.
Keep in mind that blocking essential cookies will prevent you from logging into your account or using core platform features.
Third-Party Services
We work with a few external services that may set their own cookies when you visit our site:
- Analytics Providers: We use third-party analytics to supplement our own tracking data. These services have their own privacy policies governing how they handle information.
- Payment Processors: If you subscribe to our platform, payment providers may use cookies to facilitate secure transactions.
- Content Delivery Networks: We use CDNs to serve site resources efficiently. They may set cookies to optimize delivery based on your location.
When third-party services set cookies through our site, we don't control what data they collect or how they use it. You should review their individual privacy policies for specific details.
Data Retention and Deletion
Different cookies stick around for different lengths of time. Session cookies disappear when you close your browser. Persistent cookies remain until they expire or you delete them manually.
Here's our general retention approach:
- Essential cookies last only as long as your active session
- Functional preferences stay for up to one year
- Analytics data gets anonymized after two years
- Marketing cookies expire after 90 days
You can delete all cookies from your browser at any time through your browser settings. This will log you out and reset any saved preferences.
Changes to This Policy
We update this policy occasionally as our tracking practices evolve or regulations change. When we make significant changes, we'll update the date at the top and notify active users through their dashboard.
We recommend checking this page periodically if you're concerned about how we handle tracking data. The most current version will always be available at smartconnectintellienergy.com/gdpr-cookies.html.
Questions About Cookies?
If something about our cookie usage isn't clear, or if you need help managing your preferences, reach out to our team.
Email us at [email protected] or call +886 988 342 250
Our office is located at No. 502-2號, Section 1, Chongde Rd, North District, Taichung City, Taiwan 40452